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Frequently Asked Questions about our food boxes

Why use a local food subscription to purchase groceries?

You’ll be enjoying the best food Missouri can offer while ensuring that farmers can earn a good living. Keeping farmers on the land while getting convenient access to healthy local food is a win-win.

How does it work?

Subscribers can pick up their box at Root Cellar, Thursday, Friday or Saturday or have it delivered during a predesignated time. A weekly newsletter provides easy recipes, cooking tips, and seasonal specials. Additionally, subscribers receive 10% off all other purchases made at Root Cellar at any time.

How much food can I expect?

The Bounty and Barnyard Boxes together are designed to provide produce, meat, and dairy for a family of four that eats at home regularly. The Bounty Box is a great option for two vegetarians. The Ploughman’s Box incorporates the best aspects of our Bounty and Barnyard Boxes in quantities more accessible for smaller households and those who eat fewer meals at home. Sign up to participate in any combination to enjoy more local foods. The choice is yours!

What is the commitment once I sign up?

When you enroll, you're committing to purchase a minimum of 4 boxes. We offer several convenient payment options, but please note that all subscriptions are paid one week in advance.

What if I can't get my box every week?

At sign up, you will be able to choose weekly or bi-weekly subscriptions. For additional convenience, we allow an unlimited number of vacation holds, so you can create a subscription schedule that fits your lifestyle. Note: Holds must be placed on your account by Sunday at midnight prior to your next pick up/delivery.

Can I alternate between different types of boxes?

Yes! By choosing to receive a box Bi-Weekly and using the A option for one box and the B option for another, you would be receiving a box each week but alternating types. You can also use this schedule to get two boxes one week and one box the next or any combination you can imagine.

Do you deliver boxes to our homes?

Yes! Root Cellar delivers in Columbia, Jefferson City, and Ashland. For a $5 delivery fee (plus a $5 insulated tote deposit), we will deliver your subscription to your door. You can also utilize our online store to add items to your delivery.​

Root Cellar now offers Curbside Pick Up on Thursday from 2:30 PM to 7:00 PM for no additional charge. Please ensure your account is set up for auto payments and call at least 15 minutes in advance at 573 443 5055. 

Can I manage my account online?

Yes! Root Cellar’s online system includes auto-billing, subscription holds, easy communication, and a web store for adding additional items to your pick up/delivery.

What if there are items in my box I don't want, or can't use?

We provide food allergy substitutions for gluten, soy, nuts, corn, pork, and eggs. For customers who pick up in-store, you have the opportunity to trade items you dislike with other subscribers via the “Trading Post.”

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